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F.A.Q's and Answers
- Can any plumber perform the installation? What is involved?
Locating a company to perform your install should be easy as many plumbers are embracing tankless technology. We recommend calling around your area to find a plumber who is experienced with the tankless systems, and if you find someone who isn't, ask them why. Let them know that the demand is there and that tankless is the way to go. For the most part, installation is the same as the tank. Tankless units require 1/2" or 3/4" water lines and 3/4" gas lines.
Our units work best when they are mounted to a wall with direct outdoor access as this minimizes the length of the intake/exhaust pipe. Corrosion-resistant stainless steel ventilation is required and when purchasing one of our Direct-Vent models, we furnish the basic intake/exhaust pipe free of charge.*
*(Additional extension and elbow pieces are available at minimal cost.)
NOTE: Our Direct-Vent models are always vented horizontally due to the fan assisted intake and combustion process and to prevent the back flow of natural atmospheric and combustion related condensation. Let's not forget the added convenience of the wall mount! A tankless water heater will help you save space and save money.
Everyone knows that plumbers and contractors charge by the hour and if they are not familiar with a product or procedure, they may have to learn as they work. In fact they may make crucial mistakes that require all or part of the work to be done a second time. If you are the customer who is the first tankless installation for your selected contractor, you may actually be paying for the time spent learning about and experimenting with the installation of your tankless water heater. For this reason it is best to consult your contractor or plumber to find out if they are familiar with tankless technology. If they are not, you may wish to look elsewhere.
Maybe your favorite plumber or contractor wants to learn the technology and will work with you on an agreed price to install the heater while acknowledging that you are not responsible for the extra time spent on the "learning curve"? This way you can both do yourselves a favor?
Don't be fooled; This is a step forward in technology and efficient living. For the homeowner, and for the installers: Not since indoor plumbing replaced the outhouse and electric refrigeration replaced the icebox has such a widespread change come to American households.
You may hear negative comments about tankless heaters. It is simple human nature to be reluctant to change old habits. Don't confuse a contractor's reluctance to accept inevitable change as a negative opinion directed at tankless water heater technology in general. What you interpret as negativity may simply be inexperience. Again, it is simple human nature that few professionals in any trade will readily admit that they have no experience in an item related to their field of expertise. For these reasons, don't be surprised that you may find initial negativity as you try to locate an installer.
Don't be discouraged, in any trade there are those who recognize opportunities and immediately jump on board. A good tankless installer is out there and as time goes by they will be more easily found. Every day, more and more contractors are becoming aware of the rapidly expanding tankless installation business. At this time, any plumber who does not seize the opportunity to learn this technology will soon find himself and his company is behind the times.
There are basically three reasons why a contractor would try to convince the homeowner to change their mind about a tankless heater purchase.
(1) they are not familiar with the product and wish to use a conventional tank type heater.
(2) They want to sell you the brand that they prefer and possibly make some profit from that as well.
(3) They feel that your selection does not fit your needs or is not within your local or state code limitations. In fact this may be true and is a valid point to consider when you consult a professional.
Latest GREEN News
- You can earn upto $1,500 in tax credit if buying a tankless water heater system The American Recovery and Reinvestment Act of 2009 encourages installation of energy efficient instant tankless water heaters
- U.S. Department of Energy Article on Demand Water Heaters
- Tax Deduction vs. Tax Credit Learn the difference between a tax deduction and a tax credit